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General FAQs

Orbit Media Solutions is a digital agency specializing in full-stack development and digital transformation. They offer website design and development (WordPress, WooCommerce, Laravel), mobile app development (React Native, Expo), and integrated business solutions like ERP systems that consolidate CRM, HRM, and accounting.

Yes. The agency focuses on helping small and medium-sized enterprises (SMEs) overcome software fragmentation. They design flexible, budget-friendly packages and integrated ecosystems that allow growing businesses to compete effectively without the high cost of an in-house team.

The agency operates globally with offices in London (Kirkdale Road) . They also have plans for further expansion, including a branch in Liverpool (Mann Island)

While timelines vary based on complexity, most standard branding and website projects are completed within 2 to 4 weeks, depending on how quickly requirements are finalized.

Yes. They offer one-time website and software packages for clients who prefer a single payment model. However, ongoing support and managed hosting services are also available for those who want long-term maintenance.

The development team specializes in modern tech stacks, including React Native and Expo for mobile applications, Laravel for robust backend systems, React for frontend systems and WordPress for highly customized e-commerce platforms

By moving beyond "just an app" or "just a website," the agency focuses on Digital Solutions. This means building integrated systems that streamline your business operations (like POS and inventory) while improving your online visibility through SEO and modern UX design.

Projects typically begin with a strategy and analysis phase to understand your business goals, followed by UI/UX design, development, and a final launch. For integrated software like ERPs, this also includes a detailed database and schema planning phase to ensure all business units are connected

Services & Custom Development FAQs

While we utilize powerful frameworks like Laravel and WordPress to ensure stability and speed, every solution we build is custom-tailored. We do not use "off-the-shelf" templates that bloat your site; instead, we develop custom themes and backend logic specifically designed to meet your business requirements and brand identity.

Our core expertise lies in the "Full-Stack" ecosystem. For web applications, we specialize in Laravel (PHP) and React/Next.js. For mobile development, we use React Native and Expo. This allows us to create robust, scalable, and high-performance applications that work seamlessly across all devices.

Yes. One of our primary goals is to eliminate "software fragmentation." We can connect your new platform to existing third-party services such as payment gateways (Stripe, PayPal, local providers), shipping APIs, CRM tools, and accounting software to create a unified workflow.

Security is integrated into our development lifecycle. We follow industry best practices, including data encryption, secure API authentication, protection against SQL injection and XSS attacks, and regular security patching. We also implement SSL certificates and secure server configurations as part of our standard deployment.

We build our systems using modular architecture, which makes it easy to add new features later. If you need a new module—such as an advanced reporting tool or a new payment method—we can scope the requirements, develop it in a staging environment, and deploy it to your live system without disrupting your existing operations.

E-commerce & Retail Solutions FAQs

For businesses operating in regions like Bangladesh or the UK, we integrate local and international payment gateways (such as SSLCommerz, bKash, Stripe, and PayPal). This ensures your customers can pay using their preferred methods, including credit cards, mobile wallets, and local bank transfers.

We build centralized inventory systems. Whether a sale happens on your website, a mobile app, or a physical point-of-sale (POS) terminal, the stock levels are updated in real-time across the entire ecosystem. This prevents overselling and helps you manage restocking efficiently.

Absolutely. Our retail solutions are designed for scalability. You can track sales, staff performance, and inventory levels for multiple branches from a single administrative "All-in-One" dashboard, making it easier to oversee your entire business operation remotely.

We specialize in building high-performance platforms that can handle complex product categories, prescription uploads, and heavy traffic. We optimize the database and use caching strategies to ensure the site remains fast and responsive even during peak shopping hours.

Yes. Every order placed through our systems can automatically generate a professional PDF invoice. These are sent to the customer via email and stored in their account dashboard. We can also customize the invoice layout to include your branding, tax details, and legal information.

Setup & Migration FAQs

Yes. We handle the full migration process, including moving your files, databases, and emails from your current provider (such as Hostinger, Bluehost, or AWS) to our optimized environment. We ensure that your data remains intact and secure throughout the transfer.

For complex migrations—especially for ERP or CRM systems—we perform a detailed schema analysis first. We use staging environments to test data integrity, ensuring that relations between customers, inventory, and accounting records are perfectly preserved before the final "go-live."

Our goal is zero downtime. We typically set up the site on a temporary URL for testing and then perform the final DNS switch during low-traffic hours to ensure your visitors never see a "down" page.

Absolutely. We manage domain pointing and provide SSL certificates as standard for all our setups to ensure your site is secure (HTTPS) and trusted by search engines like Google.

Yes. As part of our mobile solution package, we handle the technical submission process for both the Apple App Store and Google Play Store, ensuring your React Native or Expo-based app meets all current developer guidelines.

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